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5-7
Device Manager Guide, Cisco ACE 4700 Series Application Control Engine Appliance
OL-26645-02
Chapter 5 Configuring Virtual Servers
Configuring Virtual Servers
4. Verify the Hit Count in the show service-policy CLI command output. Hit Count shows the number
of requests received by ACE. This value should increase for each request attempted by your client.
If the hit count does not increase with each request, this indicates that the request is not reaching
your virtual server configuration.
This could be a problem with one of the following:
A physical connection.
VLAN or VLAN interface configuration.
Missing or incorrect ACL applied to the client interface.
Incorrect IP address (that is, a VIP that is not valid on the selected VLANs for the virtual server,
or a VIP that is not accessible to your client).
If the Hit Count value increases but no response is received (Server Pkt Count does not increases),
the problem is more likely to be in the connectivity between the ACE and the backend real servers.
This issue is typically caused by one or more of the following problems:
You are working on a one-armed configuration (that is, do not plan to change routing for your
real servers) and have not selected an appropriate NAT pool for your virtual server to use with
source NAT.
A different routing problem (for example, server traffic does not know how to get back to the
ACE).
Addressing problem (for example, you have an incorrect real server address, or the real server
is not accessible to ACE due to network topology).
Note Hit count can increase by more than one, even if you make only a single request from your web
browser, because retrieving a typical web page makes many requests from the client to the
server.
Related Topics
Configuring Virtual Servers, page 5-2
Information About Using Device Manager to Configure Virtual Servers, page 5-5
Virtual Server Usage Guidelines, page 5-6
Virtual Server Configuration Procedure, page 5-7
Virtual Server Configuration Procedure
Use this procedure to add virtual servers to the ACE Appliance Device Manager for load-balancing
purposes.
Assumptions
Depending on the protocol to be used for the virtual server, parameter maps need to be defined.
For SSL service, SSL certificates, keys, chain groups, and parameter maps must be configured.
Procedure
Step 1 Choose Config > Virtual Contexts > context > Load Balancing > Virtual Servers.
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