Cisco Explorer 4700 Installationsanleitung Seite 609

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16-3
Device Manager Guide, Cisco ACE 4700 Series Application Control Engine Appliance
OL-26645-02
Chapter 16 Using ACE Appliance Device Manager Troubleshooting Tools
Generating a Diagnostic Package
Creating a Lifeline Package from the ACE Appliance DM GUI
Assumptions
The ACE appliance is running.
You have reviewed the guidelines for managing lifelines (see Guidelines for Using Lifeline,
page 16-2).
You have opened a case with Cisco technical support.
Procedure
Note Your user role determines whether you can use this option.
Step 1 Select Admin > Tools > Lifeline Management.
Step 2 Enter a description for the package (required). This can include information about why the package is
being created, who requested the package, and so forth.
Step 3 To create a package, click Save. A zip file is created in the following format:
lifeline-yyMMdd-hhmmss.zip, and displays in the Lifelines pane.The package size, name, and
generation date display in the Edit Lifeline window.
Note Do not perform any ACE appliance maintenance until the package is created.
After the package is created, you can:
Click Download to save the package to a directory on your computer—See Downloading a Lifeline
Package, page 16-3.
Click Add to return to the add mode from the Edit mode.
Click Delete to delete the package—See Deleting a Lifeline Package, page 16-4.
Related Topics
Generating a Diagnostic Package, page 16-1
Downloading a Lifeline Package, page 16-3
Deleting a Lifeline Package, page 16-4
Downloading a Lifeline Package
Use this procedure to download a package for saving to your local drive.
Assumption
You have created a package (see Creating a Lifeline Package from the ACE Appliance DM GUI,
page 16-3).
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