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Chapter 13 Call detail records (MCU-only)
Introduction
The MCU can generate Call Detail Records (CDRs) which can be used for auditing and billing purposes.
Configuring call detail records
When enabled on the CDR log page, records are generated whenever a conference starts or finishes, and
when participants join and leave conferences.
To display the CDR log page, go to
Events > CDR log. On this page you can:
Set the logging parameters
View the contents of the log
Download the log as an XML file. (This can be useful because you can only read the compact flash card
contents on the MCU. However you can also connect to the MCU via ftp and download the log file that
way)
For more information see the online help topic “Working with call detail records”.
To log CDRs there must be a 256 Mb compact flash card in the compact flash card slot in the
front of the unit. The MCU does not store CDR's internally. If there is no compact flash card
present, and you have enabled CDR logging, errors will appear in the event log.
L
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