
Cisco 3600 Series Memory Upgrade Configuration Note 23
Testing ROM Installation
Testing ROM Installation
If you installed a new ROM, the router should boot into the ROM monitor or Cisco IOS.
Follow these steps if you suspect that the ROM is inserted incorrectly:
Step 1 Remove the cover, as described in the “Removing the Cover” section on page 6.
Step 2 Gently remove the old ROM with a ROM extraction tool or a small flat-blade screwdriver,
and set it aside.
Step 3 Use needlenose pliers to straighten any bent pins on the ROM.
Step 4 Insert the new ROM in its socket in the orientation shown in Figure 14 or Figure 15, being
careful not to bend or crush any of the bottom pins. Align the notch in the new ROM with
the notch in the ROM socket, ignoring the orientation of the label.
Step 5 Replace the cover, as described in the “Replacing the Cover” section on page 21.
Step 6 Try booting the router again.
If the problem persists, see the next section, “Cisco Connection Online.”
Cisco Connection Online
Cisco Connection Online (CCO) is Cisco Systems’ primary, real-time support channel. Maintenance
customers and partners can self-register on CCO to obtain additional information and services.
Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added
services to Cisco’s customers and business partners. CCO services include product information,
product documentation, software updates, release notes, technical tips, the Bug Navigator,
configuration notes, brochures, descriptions of service offerings, and download access to public and
authorized files.
CCO serves a wide variety of users through two interfaces that are updated and enhanced
simultaneously: a character-based version and a multimedia version that resides on the World Wide
Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet
e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version
of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well
as hyperlinks to related information.
You can access CCO in the following ways:
• WWW: http://www.cisco.com
• WWW: http://www-europe.cisco.com
• WWW: http://www-china.cisco.com
• Telnet: cco.cisco.com
• Modem: From North America, 408 526-8070; from Europe, 33 1 64 46 40 82. Use the
following terminal settings: VT100 emulation; databits: 8; parity: none; stop bits: 1; and
connection rates up to 28.8 kbps.
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