4038767 Rev A Cisco Model TES301 IP Managed Services Home Gateway User Guide
IMPORTANT SAFETY INSTRUCTIONS 4038767 Rev A vii IMPORTANT SAFETY INSTRUCTIONS 1) Read these instructions. 2) Keep these instructions. 3) He
IMPORTANT SAFETY INSTRUCTIONS viii 4038767 Rev A Protect the Product from Lightning In addition to disconnecting the AC power from the wall outlet,
IMPORTANT SAFETY INSTRUCTIONS 4038767 Rev A ix Check Product Safety Upon completion of any service or repairs to this product, the service tec
United States FCC Compliance x 4038767 Rev A United States FCC Compliance This device has been tested and found to comply with the limits for a Clas
United States FCC Compliance 4038767 Rev A xi US This system has been evaluated for RF exposure for humans in reference to ANSI C 95.1 (Americ
CE Compliance xii 4038767 Rev A CE Compliance Declaration of Conformity with Regard to the EU Directive 1999/5/EC (R&TTE Directive) This declara
CE Compliance 4038767 Rev A xiii Note: The full declaration of conformity for this product can be found in the Declarations of Conformity and
CE Compliance xiv 4038767 Rev A Antennas Use only the antenna supplied with the product. 20090312 CE_Gateway
About This Guide 4038767 Rev A xv About This Guide Introduction Welcome. This guide provides instructions and recommendations for placing, ins
4038767 Rev A 1 Introduction The Cisco® Model TES301 IP Managed Services Home Gateway (TES301) is an advanced, high-performance home gateway that
Chapter 1 Introducing the TES301 IP Managed Services Home Gateway 2 4038767 Rev A Benefits and Features Highlights Open Software Environme
Benefits and Features 4038767 Rev A 3 Personal Content Sharing and Storage The TES301 incorporates a DLNA media server, providing access to all
Chapter 1 Introducing the TES301 IP Managed Services Home Gateway 4 4038767 Rev A Management and Troubleshooting Embedded network manageme
What's on the Top Panel? 4038767 Rev A 5 What's on the Top Panel? The top panel of your Home gateway provides an LCD screen for easy
Chapter 1 Introducing the TES301 IP Managed Services Home Gateway 6 4038767 Rev A 1 Power (Green/Red)—The Power LED lights up when the Home
What's on the Back Panel? 4038767 Rev A 7 What's on the Back Panel? The back panel of your Home gateway provides ports, power, and re
Chapter 1 Introducing the TES301 IP Managed Services Home Gateway 8 4038767 Rev A What's on the Side Panel? The side panel of your Home
What's on the Bottom Panel 4038767 Rev A 9 What's on the Bottom Panel The bottom panel of your Home gateway provides holes for mounti
Please Read Important Please read this entire guide. If this guide provides installation or operation instructions, give particular attention to all
4038767 Rev A 11 Introduction This chapter provides instructions for installing the home gateway. 2 Chapter 2 Installing the Home Gateway In Th
Chapter 2 Installing the Home Gateway 12 4038767 Rev A Mounting the Home Gateway Mounting the TES301 Horizontally The Home gateway has four r
Mounting the Home Gateway 4038767 Rev A 13 The following illustration shows the location and dimensions of the wall-mounting slots on the botto
Chapter 2 Installing the Home Gateway 14 4038767 Rev A Follow these instructions: 1 Determine where you want to mount the Home gateway. Make
Connecting the Home Gateway 4038767 Rev A 15 Connecting the Home Gateway Perform the following steps to connect the TES301. 1 Make sure the po
Chapter 2 Installing the Home Gateway 16 4038767 Rev A 4 Insert a standard RJ-11 telephone cable into the PHONE 1 port and connect the other
Connecting the Home Gateway 4038767 Rev A 17 7 Connect the included power adapter to the TES301 power port, and then plug the power adapter
Chapter 2 Installing the Home Gateway 18 4038767 Rev A c Tap the right arrow. The Internet Status page appears. 10 Tap the left arrow to
4038767 Rev A 19 Introduction This chapter provides instructions to use the web-based utility to set up connections and configure the TES301 featu
Notices Trademark Acknowledgments Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and ot
Chapter 3 Configuration and Operation of the TES301 20 4038767 Rev A Logging into the Home Gateway Complete the following steps to access the
Dashboard 4038767 Rev A 21 Dashboard
Chapter 3 Configuration and Operation of the TES301 22 4038767 Rev A Internet You will need to select a specific type of connection for your
Internet 4038767 Rev A 23 L2TP 3 Complete the following fields, which are applicable for all connection types: Router Name—This field i
Chapter 3 Configuration and Operation of the TES301 24 4038767 Rev A 4 Complete the fields that are specific for the connection the type you
Internet 4038767 Rev A 25 – DNS 1 through DNS 3—Enter the DNS (Domain Name System) server IP address(es) provided by your service provider. At
Chapter 3 Configuration and Operation of the TES301 26 4038767 Rev A – Max Idle Time—Enter the number of minutes you want to have elapsed be
Internet 4038767 Rev A 27 – Max Idle Time—Enter the number of minutes you want to have elapsed before your Internet connection terminates. The
Chapter 3 Configuration and Operation of the TES301 28 4038767 Rev A VoIP Settings SIP Before using voice service you must enter your subscri
VoIP Settings 4038767 Rev A 29 2 From the SIP tab, complete the Subscriber Information fields. Note: Use the scroll bar to access all of the f
Notice to Installers The servicing instructions in this notice are for use by qualified service personnel only. To reduce the risk of electric shock
Chapter 3 Configuration and Operation of the TES301 30 4038767 Rev A 4 Complete the SIP Registrar Server fields. Note: Use the scroll bar to
VoIP Settings 4038767 Rev A 31 6 Complete the Local Settings fields. Note: Use the scroll bar to access all of the fields on this screen.
Chapter 3 Configuration and Operation of the TES301 32 4038767 Rev A 2 Complete the fields for the Service tab. Note: Use the scroll bar to
VoIP Settings 4038767 Rev A 33 Voice Voice Parameters listed on this tab can improve voice quality. If you want use FAX service, you need to se
Chapter 3 Configuration and Operation of the TES301 34 4038767 Rev A 2 Complete the fields for the Voice tab. Voice Active Detection—Voi
VoIP Settings 4038767 Rev A 35 Advanced If the TES301 is behind a firewall, you can select NAT Traversal mode and enter the necessary informati
Chapter 3 Configuration and Operation of the TES301 36 4038767 Rev A If yes, choose STUN or Port Mapping from the NAT Traversal Mode drop-
VoIP Settings 4038767 Rev A 37 b Click the Move Right arrow to move the selected item to the Enabled Codec list. c Use the Up/Down buttons to
Chapter 3 Configuration and Operation of the TES301 38 4038767 Rev A Call Log Complete the following steps to review the Call Log for your Vo
VoIP Settings 4038767 Rev A 39 3 If desired, click one of the following filter options: All—Displays all outgoing, received, and missed cal
Aviso a los instaladores de sistemas CATV Las instrucciones de reparación contenidas en el presente aviso son para uso exclusivo por parte de pers
Chapter 3 Configuration and Operation of the TES301 40 4038767 Rev A Wi-Fi Complete the following steps to configure the Wi-Fi settings on yo
Wi-Fi 4038767 Rev A 41 For an Access Point device, select the Access Point radio button; then, indicate Enabled if you want the Wi-Fi Networ
Chapter 3 Configuration and Operation of the TES301 42 4038767 Rev A Connect Devices Complete the following steps to connect your gateway wit
Wi-Fi 4038767 Rev A 43 If your client device has a Wi-Fi Protected Setup button, then: – Click or press the Wi-Fi Protected Setup button on
Chapter 3 Configuration and Operation of the TES301 44 4038767 Rev A Home Address Complete the following steps to set up your 911 information
Configure the DLNA Settings 4038767 Rev A 45 Configure the DLNA Settings Complete the following steps to configure the DLNA settings on your ga
Chapter 3 Configuration and Operation of the TES301 46 4038767 Rev A Advanced Settings Complete the following steps to configure the advanced
4038767 Rev A 47 Introduction This chapter provides instructions to use the TES301 to view, play, and share digital media. The TES301 can control
Chapter 4 Managing Digital Media 48 4038767 Rev A Using the Media Controller Complete the following steps to use the Digital Media Controller
Using the Media Controller 4038767 Rev A 49 A new window opens with the Digital Media Controller view displayed. Note: Media content sources th
4038767 Rev A iii Contents Notice à l’attention des installateurs de réseaux câblés ... 5 Mitteilung für CATV
Chapter 4 Managing Digital Media 50 4038767 Rev A 4 When you have finished building your playlist, select the DMR device you want to use and
Using the Media Server 4038767 Rev A 51 Using the Media Server Complete the following steps to upload files to the Digital Media Server on your
Chapter 4 Managing Digital Media 52 4038767 Rev A 2 Click the Digital Media Server tab. The Digital Media Server view appears. Note: Media c
Using the Media Server 4038767 Rev A 53 4 Use the browser to navigate to the file(s) you want to play or view. 5. Select a file and click the
4038767 Rev A 55 Introduction The top panel of the TES301 provides quick access to status and setup options using the liquid crystal display (LCD
Chapter 5 Using the LCD 56 4038767 Rev A Get Familiar with the LCD Menus and Pages Follow the steps below to navigate to the Home Page and th
Internet 4038767 Rev A 57 Internet Follow the steps below to navigate to the Internet Status page. 1 Wave your hand over the LCD. 2 If nece
Chapter 5 Using the LCD 58 4038767 Rev A Phone Follow the steps below to navigate to the Phone menus and options. 1 Wave your hand over the
Phone 4038767 Rev A 59 Note: The number of calls for each category is displayed in parentheses. The categories are All, Received, Outgoing, an
Contents iv 4038767 Rev A Chapter 1 Introducing the TES301 IP Managed Services Home Gateway 1 Benefits and Features...
Chapter 5 Using the LCD 60 4038767 Rev A Wi-Fi Follow the steps below to navigate to the Wi-Fi Status page. 1 Wave your hand over the LCD.
Wi-Fi 4038767 Rev A 61 2 Tap the right arrow. Options for the selected SSID appear. 3 Tap the down or up arrow keys to select Turn Wi-Fi Of
Chapter 5 Using the LCD 62 4038767 Rev A 4 Tap the right arrow. A confirmation request appears. 5 Tap the right arrow again to accept the
Wi-Fi 4038767 Rev A 63 2 Tap the right arrow. Options for the selected SSID appear. Tap the down or up arrow keys to select Initiate Wi-Fi P
Chapter 5 Using the LCD 64 4038767 Rev A 3 Tap the right arrow. Follow the instructions that appear or tap the left arrow to cancel the requ
Connection 4038767 Rev A 65 Connection Follow the steps below to navigate to the Connection status page. 1 Wave your hand over the LCD. 2 I
Chapter 5 Using the LCD 66 4038767 Rev A Settings Follow the steps below to navigate to the Settings menus and options. 1 Wave your hand ov
Settings 4038767 Rev A 67 Review Your Emergency 911 Address Complete the following steps to review your Emergency 911 Address information. 1
Chapter 5 Using the LCD 68 4038767 Rev A Perform Factory Reset Complete the following steps to perform a Factory Reset. 1 From the Settings
Settings 4038767 Rev A 69 Select Language Settings Complete the following steps to select your preferred Language. 1 From the Settings menu, t
Contents 4038767 Rev A v Home Address ...
Chapter 5 Using the LCD 70 4038767 Rev A Select LCD Display Orientation Complete the following steps to select your preferred LCD display ori
Settings 4038767 Rev A 71 2 Tap the right arrow. The Network Information menu appears. 3 Tap the up or down arrows to select the menu optio
Chapter 5 Using the LCD 72 4038767 Rev A Use Network Tools Complete the following steps to access and use the Network Tools options. 1 From
Settings 4038767 Rev A 73 Ping Results Traceroute—To use this option, highlight it and tap the right arrow. A request-in-process message
Chapter 5 Using the LCD 74 4038767 Rev A View Router Information Complete the following steps to view your router information. 1 From the Se
Settings 4038767 Rev A 75 View System Event Log Complete the following steps to view the system event log. 1 From the Settings menu, tap the u
Chapter 5 Using the LCD 76 4038767 Rev A 2 Tap the right arrow to view the current time zone setting. 3 Tap the up or down arrows to highl
App Store 4038767 Rev A 77 App Store Follow the steps below to navigate to the App Store menus and options. 1 Wave your hand over the LCD. 2
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