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Ordering Guide
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential/ProprietaryPricing for illustration purposes only. Pricing subject to change. Page 65 of 88
6. Cisco Emergency Responder 8.5
6.1 Cisco Emergency Responder Release 8.5 Highlights
Pricing and ordering for Cisco Emergency Responder 8.5 are similar to Cisco Emergency Responder 8.0, but have
changed significantly from earlier releases. Cisco Emergency Responder 8.5 server software and user licenses are
ordered together as part of a configurable product part number. Cisco Emergency Responder 8.5 is priced only
according to the number of users supported. There is no additional pricing for Cisco Emergency Responder 8.5
server software and no dependence on the class of hardware server on which it will be installed.
6.2 New Systems
Orders for new deployments of Cisco Emergency Responder 8.5 should follow these steps:
1. Determine the number of Cisco Emergency Responder user licenses to order.
2. Determine the number of Cisco Emergency Responder 8.5 software servers to order.
3. Order Cisco Emergency Responder user licenses and Cisco Emergency Responder 8.5 software servers
together
4. Select and order separately appropriate Media Convergence Servers or Unified Computing System (optional)
Each of these steps is described in more detail below. Product part numbers and prices are included for your
reference. Corresponding product part numbers and prices for Cisco Unified Communications Software Subscription
are also included.
Cisco Unified Communications Software Subscription purchased together with the Cisco Emergency Responder is
recommended. Refer to the UCSS section of this guide for a complete list of corresponding product part numbers and
prices. UCSS is a subscription product that entitles customers to major software version upgrades when linked to an
active Cisco Unified Essential Operate Services (ESW) service contract. Customers who purchase UCSS receive
major software version upgrades at no additional charge for the duration of the subscription.
1. Determine the number of Cisco Emergency Responder user licenses to order.
Each Cisco Emergency Responder 8.5 server or redundant pair must be licensed separately. One Cisco Emergency
Responder user license corresponds to one device. Cisco Emergency Responder user licenses are required for all
types of devices capable of placing emergency calls, including wired IP phones, wireless IP phones, software
telephony clients, and analog gateway FXS ports. Note that a minimum order of 100 Cisco Emergency Responder
user licenses is required for new systems.
Cisco Emergency Responder user licenses are shared by both Cisco Emergency Responder 8.5 servers in a
redundant pair. There is no need to order duplicate Cisco Emergency Responder user licenses.
2. Determine the number of Cisco Emergency Responder 8.0 servers to order.
For redundancy and increased availability, two Cisco Emergency Responder 8.5 servers are highly recommended for
each Cisco Unified Communications Manager cluster to be supported. Nonredundant deployments are also
supported with one Cisco Emergency Responder 8.5 server for each Cisco Unified Communications Manager cluster.
One Cisco Emergency Responder 8.5 server or a redundant pair of servers can support multiple Cisco Unified
Communications Manager clusters under the following conditions:
All Cisco Unified Communications Manager clusters are on the same minor version (such as 7.1 or 8.5).
All Cisco Unified Communications Manager servers are co-located with all Cisco Emergency Responder
servers. Clustering over the WAN is supported.
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