Cisco Small BusinessIP Phone Model SPA92X, SPA94X, and SPA962USER GUIDE
Getting StartedOverview of the Cisco SPA9000 Voice System IP PhonesCisco Small Business IP Phone SPA9XX User Guide 91 SPA941/942 IP PhoneThe SPA942 pr
Getting StartedOverview of the Cisco SPA9000 Voice System IP PhonesCisco Small Business IP Phone SPA9XX User Guide 101 SPA962 IP PhoneThe SPA962 has a
Getting StartedCaring for Your PhoneCisco Small Business IP Phone SPA9XX User Guide 111 SPA932 Attendant ConsoleThe SPA932 is a 32-button attendant co
2Cisco Small Business IP Phone SPA9XX User Guide 12 Installing Your PhoneThis chapter describes how to install and connect your Cisco SPA IP Phone. It
Installing Your PhoneBefore You BeginCisco Small Business IP Phone SPA9XX User Guide 132 Before You BeginBefore you install and connect your phone, ve
Installing Your PhoneConnecting the HandsetCisco Small Business IP Phone SPA9XX User Guide 142 Figure 1 Cisco SPA IP Phone ConnectionsNumber Descripti
Installing Your Phone(Optional) Attaching the Desk StandCisco Small Business IP Phone SPA9XX User Guide 152 (Optional) Attaching the Desk StandSTEP 1
Installing Your Phone(Optional) Mounting the Phone to the WallCisco Small Business IP Phone SPA9XX User Guide 162 Figure 3 MB100 Wall Mount KitSTEP 1
Installing Your Phone(Optional) Mounting the Phone to the WallCisco Small Business IP Phone SPA9XX User Guide 172
Installing Your Phone(Optional) Mounting the Phone to the WallCisco Small Business IP Phone SPA9XX User Guide 182 STEP 4 (Optional) If a Wi-Fi or PoE
ContentsCisco Small Business IP Phone SPA9XX User Guide 1 Chapter 1: Getting Started 6Overview of the Cisco SPA9000 Voice System IP Phones 6SPA921/92
Installing Your PhoneConnecting Your Phone’s PowerCisco Small Business IP Phone SPA9XX User Guide 192 STEP 6 Hang onto screws mounted in the wall.Conn
Installing Your PhoneConnecting Your Phone to the Computer NetworkCisco Small Business IP Phone SPA9XX User Guide 202 Connecting Your Phone to the Com
Installing Your PhoneVerifying Phone StartupCisco Small Business IP Phone SPA9XX User Guide 212 To connect your phone to the Cisco WBP54G:STEP 1 Confi
Installing Your PhoneUpgrading Your Phone’s FirmwareCisco Small Business IP Phone SPA9XX User Guide 222 Upgrading Your Phone’s FirmwareYour phone ship
Installing Your PhoneUpgrading Your Phone’s FirmwareCisco Small Business IP Phone SPA9XX User Guide 232 Install the FirmwareSTEP 1 Extract the firmwar
Installing Your PhoneConnecting the SPA932 Attendant Console to the SPA962Cisco Small Business IP Phone SPA9XX User Guide 242 Connecting the SPA932 At
Installing Your PhoneConnecting the SPA932 Attendant Console to the SPA962Cisco Small Business IP Phone SPA9XX User Guide 252 STEP 4 Align the hole in
Installing Your PhoneConnecting the SPA932 Attendant Console to the SPA962Cisco Small Business IP Phone SPA9XX User Guide 262 STEP 6 Locate the AUX IN
Installing Your PhoneConnecting the SPA932 Attendant Console to the SPA962Cisco Small Business IP Phone SPA9XX User Guide 272 STEP 7 Locate the AUX po
Installing Your PhoneConnecting the SPA932 Attendant Console to the SPA962Cisco Small Business IP Phone SPA9XX User Guide 282 STEP 1 Align the hole in
ContentsCisco Small Business IP Phone SPA9XX User Guide 2 Entering Numbers and Text in Fields 37Using Phone Hardware and Accessories 38Using the Speak
Installing Your PhoneConnecting the SPA932 Attendant Console to the SPA962Cisco Small Business IP Phone SPA9XX User Guide 292 STEP 6 Locate the AUX IN
3Cisco Small Business IP Phone SPA9XX User Guide 30 Using Basic Phone FunctionsThis chapter describes your phone’s lines and buttons and provides inst
Using Basic Phone FunctionsUnderstanding Your Phone’s Lines and ButtonsCisco Small Business IP Phone SPA9XX User Guide 313 • Setting or Changing a Pho
Using Basic Phone FunctionsUnderstanding Your Phone’s Lines and ButtonsCisco Small Business IP Phone SPA9XX User Guide 323 Table 1 IP Phone Components
Using Basic Phone FunctionsUnderstanding Your Phone’s Lines and ButtonsCisco Small Business IP Phone SPA9XX User Guide 333 Softkey ButtonsThe softkey
Using Basic Phone FunctionsUnderstanding Your Phone’s Lines and ButtonsCisco Small Business IP Phone SPA9XX User Guide 343 Alpha In some menus, you ne
Using Basic Phone FunctionsUnderstanding Your Phone’s Lines and ButtonsCisco Small Business IP Phone SPA9XX User Guide 353 Dial Press to dial a number
Using Basic Phone FunctionsUnderstanding Your Phone’s Lines and ButtonsCisco Small Business IP Phone SPA9XX User Guide 363 Park Parks a call at a desi
Using Basic Phone FunctionsUsing the Keypad and Buttons with MenusCisco Small Business IP Phone SPA9XX User Guide 373 Using the Keypad and Buttons wit
Using Basic Phone FunctionsUsing Phone Hardware and AccessoriesCisco Small Business IP Phone SPA9XX User Guide 383 Using Phone Hardware and Accessorie
ContentsCisco Small Business IP Phone SPA9XX User Guide 3 Setting Do Not Disturb 48Turning Call Waiting On and Off 49Picking Up a Call 50Parking a Cal
Using Basic Phone FunctionsUsing Phone Hardware and AccessoriesCisco Small Business IP Phone SPA9XX User Guide 393 Using the Headset with Your IP Phon
Using Basic Phone FunctionsAdjusting Call Volume and MutingCisco Small Business IP Phone SPA9XX User Guide 403 Choosing Your Preferred Audio Device Th
Using Basic Phone FunctionsPlacing or Answering a CallCisco Small Business IP Phone SPA9XX User Guide 413 Placing or Answering a CallTo place or answe
Using Basic Phone FunctionsPutting a Call on HoldCisco Small Business IP Phone SPA9XX User Guide 423 Putting a Call on HoldTo put a call on hold, pres
Using Basic Phone FunctionsTransferring CallsCisco Small Business IP Phone SPA9XX User Guide 433 Performing an Attended TransferSTEP 1 During an activ
Using Basic Phone FunctionsRedialingCisco Small Business IP Phone SPA9XX User Guide 443 RedialingTo redial the last number called, press the Redial bu
Using Basic Phone FunctionsTurning the Missed Calls Shortcut On and OffCisco Small Business IP Phone SPA9XX User Guide 453 To view a list of all misse
Using Basic Phone FunctionsForwarding CallsCisco Small Business IP Phone SPA9XX User Guide 463 To forward calls:STEP 1 Press the Setup button.STEP 2 S
Using Basic Phone FunctionsForwarding CallsCisco Small Business IP Phone SPA9XX User Guide 473 STEP 3 Press OK.STEP 4 Press Save.Forwarding Calls When
Using Basic Phone FunctionsSetting Do Not DisturbCisco Small Business IP Phone SPA9XX User Guide 483 STEP 4 Press Clear.STEP 5 Press OK.STEP 6 Press S
ContentsCisco Small Business IP Phone SPA9XX User Guide 4 Configuring the Phone Screen Saver 63Turning on the Screen Saver 64Changing the LCD Backgrou
Using Basic Phone FunctionsTurning Call Waiting On and OffCisco Small Business IP Phone SPA9XX User Guide 493 c. Press OK.d. Press Save.To turn off Do
Using Basic Phone FunctionsPicking Up a CallCisco Small Business IP Phone SPA9XX User Guide 503 Picking Up a CallYou can pick up a call that is ringin
Using Basic Phone FunctionsPlacing a Three-Way Conference CallCisco Small Business IP Phone SPA9XX User Guide 513 STEP 3 You or another person must th
Using Basic Phone FunctionsUsing the Phone DirectoriesCisco Small Business IP Phone SPA9XX User Guide 523 Using the Phone DirectoriesThe SPA IP phones
Using Basic Phone FunctionsUsing the Phone DirectoriesCisco Small Business IP Phone SPA9XX User Guide 533 STEP 4 (Optional) To change the ring type fo
Using Basic Phone FunctionsUsing the Call History ListsCisco Small Business IP Phone SPA9XX User Guide 543 To use the Lightweight Directory Access Pro
Using Basic Phone FunctionsUsing the Call History ListsCisco Small Business IP Phone SPA9XX User Guide 553 Calling from the Call History ListsTo dial
Using Basic Phone FunctionsSetting or Changing a Phone PasswordCisco Small Business IP Phone SPA9XX User Guide 563 Setting or Changing a Phone Passwor
4Cisco Small Business IP Phone SPA9XX User Guide 57 Using Advanced Phone FeaturesThis chapter describes how to configure advanced features on your IP
Using Advanced Phone FeaturesConfiguring Privacy and Security FeaturesCisco Small Business IP Phone SPA9XX User Guide 584 Configuring Privacy and Secu
ContentsCisco Small Business IP Phone SPA9XX User Guide 5 Changing the Phone Menu Color Scheme 81Configuring the Phone Screen Saver 81Chapter 6: Using
Using Advanced Phone FeaturesConfiguring Privacy and Security FeaturesCisco Small Business IP Phone SPA9XX User Guide 594 STEP 5 Press OK.STEP 6 Press
Using Advanced Phone FeaturesCreating Speed DialsCisco Small Business IP Phone SPA9XX User Guide 604 STEP 4 Press Y/ N to choose Ye s .STEP 5 Press O
Using Advanced Phone FeaturesUsing the Paging FeatureCisco Small Business IP Phone SPA9XX User Guide 614 Using the Paging FeatureYour IP phone can aut
Using Advanced Phone FeaturesMonitoring/Accessing Another Phone from Your PhoneCisco Small Business IP Phone SPA9XX User Guide 624 Monitoring/Accessin
Using Advanced Phone FeaturesCustomizing Your LCD ScreenCisco Small Business IP Phone SPA9XX User Guide 634 Setting the Backlight TimerYou can set a t
Using Advanced Phone FeaturesCustomizing Your LCD ScreenCisco Small Business IP Phone SPA9XX User Guide 644 To specify the amount of time before the s
Using Advanced Phone FeaturesUsing Ring TonesCisco Small Business IP Phone SPA9XX User Guide 654 Changing the LCD Background PictureTo change the back
Using Advanced Phone FeaturesUsing Ring TonesCisco Small Business IP Phone SPA9XX User Guide 664 Changing Your Ring ToneTo change a ring tone:STEP 1 P
Using Advanced Phone FeaturesUsing Ring TonesCisco Small Business IP Phone SPA9XX User Guide 674 STEP 7 (Optional) Click Preview to preview the ring t
Using Advanced Phone FeaturesAccessing Stock Quotes, Traffic, and News on Your PhoneCisco Small Business IP Phone SPA9XX User Guide 684 STEP 4 Click O
1Cisco Small Business IP Phone SPA9XX User Guide 6 Getting StartedThis document describes how to use your SPA 9x2 phone. It contains the following cha
Using Advanced Phone FeaturesConfiguring Date and Time Parameters on Your PhoneCisco Small Business IP Phone SPA9XX User Guide 694 STEP 5 If the time
Using Advanced Phone FeaturesUsing Star CodesCisco Small Business IP Phone SPA9XX User Guide 704 Using Star CodesYour IP phone can support numerous “s
Using Advanced Phone FeaturesUsing Star CodesCisco Small Business IP Phone SPA9XX User Guide 714 *Requires that your IP phone be part of a Cisco SPA90
Using Advanced Phone FeaturesAdvanced Procedures for Technical Support PersonnelCisco Small Business IP Phone SPA9XX User Guide 724 Advanced Procedure
Using Advanced Phone FeaturesAdvanced Procedures for Technical Support PersonnelCisco Small Business IP Phone SPA9XX User Guide 734 Rebooting Your Pho
5Cisco Small Business IP Phone SPA9XX User Guide 74 Using the Web InterfaceYour Cisco IP Phone provides a web interface to the phone that allows you t
Using the Web InterfaceLogging in to the Web InterfaceCisco Small Business IP Phone SPA9XX User Guide 755 Logging in to the Web InterfaceSTEP 1 Obtain
Using the Web InterfaceConfiguring Call ForwardingCisco Small Business IP Phone SPA9XX User Guide 765 Configuring Call ForwardingSTEP 1 Log in to the
Using the Web InterfaceBlocking Caller IDCisco Small Business IP Phone SPA9XX User Guide 775 Blocking Caller IDYou can block Caller ID from your phone
Using the Web InterfaceViewing Call History ListsCisco Small Business IP Phone SPA9XX User Guide 785 To view and edit your personal directory:STEP 1 L
Getting StartedOverview of the Cisco SPA9000 Voice System IP PhonesCisco Small Business IP Phone SPA9XX User Guide 71 IP phones also have special feat
Using the Web InterfaceCreating Speed DialsCisco Small Business IP Phone SPA9XX User Guide 795 Creating Speed DialsYou can configure up to 8 speed dia
Using the Web InterfaceAdjusting Audio VolumeCisco Small Business IP Phone SPA9XX User Guide 805 Adjusting Audio VolumeSTEP 1 Log in to the web interf
Using the Web InterfaceChanging the Phone Menu Color SchemeCisco Small Business IP Phone SPA9XX User Guide 815 Changing the Phone Menu Color SchemeTo
6Cisco Small Business IP Phone SPA9XX User Guide 82 Using the SPA932 Attendant ConsoleThe SPA932 is a 32-button attendant console for the SPA962, prov
6Cisco Small Business IP Phone SPA9XX User Guide 83 Speed Dialing an ExtensionTo speed dial an extension, push the line button. No further action is r
ACisco Small Business IP Phone SPA9XX User Guide 84 Additional InformationRegulatory Compliance and Safety InformationRegulatory Compliance and Safety
BCisco Small Business IP Phone SPA9XX User Guide 85 Where to Go From HereCisco provides a wide range of resources to help you obtain the full benefits
Where to Go From HereRelated DocumentationCisco Small Business IP Phone SPA9XX User Guide 86B Related DocumentationThe following table describes relat
Getting StartedOverview of the Cisco SPA9000 Voice System IP PhonesCisco Small Business IP Phone SPA9XX User Guide 81 SPA921/922 IP PhoneSPA922 IP Pho
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