
11
Release Note for Cisco ACNS Software, Release 5.5.7
OL-13139-01
Open Caveats in Software Version 5.5.7
• CSCse08370
Symptom: The Windows Media Player stays in the buffering state and then disconnects.
Condition: In a very high-latency network (>100 ms), when playback is over RTSP (UDP) for a
multi-bit-rate stream, retransmission requests may lag behind and cause this problem.
Workaround: The workaround consist of the following three methods:
a. Request the file stream again.
b. Reduce the latency in your network.
c. Use rtspt:// in the URL.
• CSCse15691
Symptom: The incoming bandwidth usage statistics for broadcast server-side-playlists continue to
increment.
Condition: This problem occurs when there are more than 100 requests for a server-side-playlist that
switches streams every 1 minute. This condition is not seen for a lower number of requests.
Workaround: None.
• CSCse21472
Symptom: The Content Engine appears to be in a hung state and does not respond to ping, Telnet,
or to requests.
Condition: This condition occurs when a Content Engine receives 200 live-splitting requests for a
combination of fast-switching server-side playlists that have streams switching every 1 minute and
that have their multi-bit-rate encoder source encoded with 8 different bit rates.
Workaround: Stop incoming requests from clients. If the software does not recover, reload the
Content Engine.
• CSCsf97988
Symptom: The wmt_be process generates a core file during the server_parse phase.
Condition: This problem occurs during VoD stress testing for pass-through content when you use
the Windows Media load simulator.
Workaround: If this problem occurs, save the core files and the WMT error logs to assist TAC in
debugging the problem.
• CSCsh15218
Symptom: The wmt_be process generates a core file.
Condition: This problem occurs during stress testing of a managed live unicast out-only program
with a live SSPL source.
Workaround: If this problem occurs, save the core files and the WMT error logs to assist TAC in
further debugging the problem.
• CSCsh16683
Symptom: The wmt_be process hangs in the read phase, and outgoing bandwidth is not fully
released.
Condition: This problem occurs during proxy VoD stress testing after two to three hours of testing.
Workaround: Use the clear wmt incoming (outgoing) command to clear the session.
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