Cisco Model DPC3010 and EPC3010 DOCSIS 3.0 8x4 Cable Modem User Guide In This Document  IMPORTANT SAFETY INSTRUCTIONS ...

10 4030802 Rev A Introducing the DPC3010 and EPC3010 Introducing the DPC3010 and EPC3010 Welcome to the exciting world of high-speed Internet acc

4030802 Rev A 11 Introducing the DPC3010 and EPC3010 Design and Function  Color-coded connectors and cables for easy installation and setup 

12 4030802 Rev A What's in the Carton? What's in the Carton? When you receive your cable modem, you should check the equipment and acce

4030802 Rev A 13 Front Panel Description Front Panel Description The front panel of your cable modem provides LED status indicators that indicat

14 4030802 Rev A Back Panel Description Back Panel Description The following illustration describes the back panel components of the DPC3010 and

4030802 Rev A 15 What Are the System Requirements for Internet Service? What Are the System Requirements for Internet Service? To ensure that yo

16 4030802 Rev A How Do I Set Up My High-Speed Internet Access Account? How Do I Set Up My High-Speed Internet Access Account? Before you can use

4030802 Rev A 17 Where Is the Best Location for My Cable Modem? Where Is the Best Location for My Cable Modem? The ideal location for your cable

18 4030802 Rev A How Do I Mount the Cable Modem on the Wall? How Do I Mount the Cable Modem on the Wall? Before You Begin Before you begin, choos

4030802 Rev A 19 How Do I Mount the Cable Modem on the Wall? Location and Dimensions of the Wall-Mounting Slots The following illustration shows

2 4030802 Rev A IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS Notice to Installers The servicing instructions in this notice are fo

20 4030802 Rev A How Do I Mount the Cable Modem on the Wall? Wall Mounting Instructions Complete these steps to mount the modem to the wall. 1

4030802 Rev A 21 How Do I Connect My Devices to Use the Internet? How Do I Connect My Devices to Use the Internet? You can use your cable modem

22 4030802 Rev A Connecting the Cable Modem for High-Speed Data Service Connecting the Cable Modem for High-Speed Data Service The following inst

4030802 Rev A 23 Connecting the Cable Modem for High-Speed Data Service 5 Locate the AC power adapter provided with your cable modem. Insert th

24 4030802 Rev A Installing USB Driver Installing USB Driver To install USB drivers, your PC must be equipped with a USB network interface and a

4030802 Rev A 25 Installing USB Driver Installing USB Drivers on Windows XP Systems 1 Insert the USB Cable Modem Driver Installation Disk int

26 4030802 Rev A Frequently Asked Questions Frequently Asked Questions Q. How Do I Configure TCP/IP Protocol? A. To configure TCP/IP protocol,

4030802 Rev A 27 Frequently Asked Questions Configuring TCP/IP on Windows 2000 Systems 1 Click Start, select Settings, and choose Network and D

28 4030802 Rev A Frequently Asked Questions 3 Click Advanced in the User Mode window, and then click OK. 4 Click the Up/Down selector arrows lo

4030802 Rev A 29 Frequently Asked Questions Renewing the IP Address on Windows NT, 2000, or XP Systems 1 Click Start, and then click Run. The R

4030802 Rev A 3 IMPORTANT SAFETY INSTRUCTIONS Mitteilung für CATV-Techniker Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind aussc

30 4030802 Rev A Frequently Asked Questions Q. Can I run more than one device on the modem? A. Yes. If your service provider permits, a single

4030802 Rev A 31 Tips for Improved Performance Tips for Improved Performance Check and Correct If your cable modem does not perform as expected,

32 4030802 Rev A Front Panel LED Status Indicator Functions Front Panel LED Status Indicator Functions Initial Power Up, Calibration, and Registr

4030802 Rev A 33 Front Panel LED Status Indicator Functions Normal Operations The following table illustrates the appearance of the cable mode

34 4030802 Rev A Front Panel LED Status Indicator Functions Special Conditions The following table describes the appearance of the cable modem

4030802 Rev A 35 Notices Notices Trademarks Cisco, Cisco Systems, the Cisco logo, the Cisco Systems logo, and Scientific Atlanta are registered

36 4030802 Rev A For Information For Information If You Have Questions If you have technical questions, call Cisco Services for assistance. Follo

Service Provider Video Technology Group 5030 Sugarloaf Parkway, Box 465447 Lawrenceville, GA 30042 678.277.1000 www.scien

4 4030802 Rev A IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS 1) Read these instructions. 2) Keep these instructions. 3) Heed a

4030802 Rev A 5 IMPORTANT SAFETY INSTRUCTIONS Ground the Product WARNING: Avoid electric shock and fire hazard! If this product connects to coa

6 4030802 Rev A IMPORTANT SAFETY INSTRUCTIONS Service Warnings WARNING: Avoid electric shock! Do not open the cover of this product. Opening or

4030802 Rev A 7 FCC Compliance FCC Compliance United States FCC Compliance This device has been tested and found to comply with the limits for a

8 4030802 Rev A CE Compliance CE Compliance Declaration of Conformity with Regard to the EU Directive 1999/5/EC (R&TTE Directive) This declar

4030802 Rev A 9 CE Compliance The following standards were applied during the assessment of the product against the requirements of the Directi