Cisco Physical Access Gateway Bedienungsanleitung PDF herunterladen (Seite 106)

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Gateway Log collection

 Performed via CPAM client using Gateway File Manager option.

 Once open, high light the file to upload, then click on Initiate Upload.

 When prompted, enter the IP address of the CPAM server. (you may

have to include a / in the path field)

 Upload files as directed by support. Might want to upload all files as a

precaution.

 Once files are uploaded to CPAM, we need to move them to the

client machine, and email them to support.

 Create a folder on the client in C:\

 Upload log files from CPAM server to folder in C:\

In CPAM release 1.1 the Gateway ‘all logs file’ was introduced which will

create a zip file containing all of the Gateway logs.

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Cisco Physical Access Gateway Bedienungsanleitung Seite 106