Cisco 7961 Betriebsanweisung Seite 1

Corporate HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAhttp://www.cisco.comTel: 408 526-4000800 553-NETS (6387)Fax:

2 OL-11526-01 Finding Additional InformationYou can access the most current Cisco Unified IP Phone documentation on the World Wide Web at this URL:htt

Getting StartedCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 3 WarningTo avoid electric sh

4 OL-11526-01 Using External DevicesThe following information applies when you use external devices with the Cisco Unified IP Phone:Cisco recommends t

Connecting Your PhoneCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 5 Connecting Your Phone

6 OL-11526-01 Adjusting the FootstandTo change the angle of the phone base, adjust the footstand while pressing the footstand button.Adjusting the Han

Connecting Your PhoneCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 7 Headset InformationTo

8 OL-11526-01 An Overview of Your PhoneThe Cisco Unified IP Phone 7961G and 7961G-GE (gigabit Ethernet version) and the 7941G and 7941G-GE (gigabit Et

An Overview of Your PhoneCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 9 Figure 1 Cisco Un

10 OL-11526-01 Item Description For more information, see...1Programmable buttonsDepending on configuration, programmable buttons provide access to:•

An Overview of Your PhoneCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 11 9Volume button C

12 OL-11526-01 Understanding Phone Screen FeaturesThis is what your main phone screen might look like with active calls and several feature menus open

An Overview of Your PhoneCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 13 Understanding Fe

14 OL-11526-01 Understanding Lines vs. CallsTo avoid confusion about lines and calls, refer to these descriptions:Lines—Each line corresponds to a dir

An Overview of Your PhoneCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 15 Recognizing Reco

16 OL-11526-01 Basic Call HandlingYou can perform basic call-handling tasks using a range of features and services. Feature availability can vary; see

Basic Call HandlingCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 17 Placing a Call—Additio

18 OL-11526-01 Answering a CallYou can answer a call by lifting the handset, or you can use other options if they are available on your phone.Dial fro

Basic Call HandlingCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 19 Ending a CallTo end a

20 OL-11526-01 Using MuteWith Mute enabled, you can hear other parties on a call but they cannot hear you. You can use Mute in conjunction with the ha

Basic Call HandlingCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 21 You can use these addi

Copyright © 2006 Cisco Systems, Inc. All rights reserved. Cisco, Cisco IOS, Cisco Systems, and the Cisco Systems logo are registered trademarks of Cis

22 OL-11526-01 Tips• If on-hook transfer is enabled on your phone, you can either hang up to complete the call, or press Transfer and then hang up.• I

Basic Call HandlingCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 23 TipIf your phone displ

24 OL-11526-01 Tips• Enter the call forward target number exactly as you would dial it from your phone. For example, enter an access code or the area

Basic Call HandlingCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 25 Making Conference Call

26 OL-11526-01 Starting and Joining a Standard ConferenceA standard (ad hoc) conference allows at least three people to participate in a single call.I

Basic Call HandlingCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 27 Tips• Calls must be on

28 OL-11526-01 Starting or Joining a Meet-Me Conference CallMeet-Me conferencing allows you to start or join a conference by calling the conference nu

Advanced Call HandlingCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 29 Advanced Call Handl

30 OL-11526-01 Picking Up a Redirected Call on Your PhoneCall PickUp allows you to answer a call that is ringing on a coworker’s phone by redirecting

Advanced Call HandlingCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 31 Using a Shared Line

iDivert Send a call to a voice messaging systemJoin Join several calls already on a single line to create a conferenceLinks View related Help topicsMa

32 OL-11526-01 Adding Yourself to a Shared-Line CallDepending on how your phone is configured, you can add yourself to a call on a shared line using e

Advanced Call HandlingCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 33 Preventing Others f

34 OL-11526-01 Making and Receiving Secure CallsDepending on how your system administrator has configured your phone system, your phone might support

Advanced Call HandlingCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 35 Prioritizing Critic

36 OL-11526-01 Using Cisco Extension MobilityCisco Extension Mobility (EM) allows you to temporarily configure a Cisco Unified IP Phone as your own. O

Using a Handset, Headset, and SpeakerphoneCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 37

38 OL-11526-01 Obtaining a HeadsetYour phone supports four- or six-wire headset jacks. For information about purchasing headsets, see Headset Informat

Using Phone SettingsCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 39 Using Phone SettingsY

40 OL-11526-01 Customizing the Phone ScreenYou can adjust the characteristics of your phone screen.If you want to... Then...Change the phone screen co

Using Call Logs and DirectoriesCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 41 Using Call

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) iii ContentsGetting Started 1Using this Guid

42 OL-11526-01 Dial from a call log (while connected to another call)1. Choose > Missed Calls, Placed Calls, or Received Calls.2. Highlight a call

Using Call Logs and DirectoriesCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 43 Tip(SCCP p

44 OL-11526-01 Using Corporate Directory on Your PhoneYou can use a corporate directory to place calls to coworkers.TipUse the numbers on your keypad

Using Call Logs and DirectoriesCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 45 Using Pers

46 OL-11526-01 Add a new PAB entry 1. Access Personal Directory, then choose Personal Address Book.2. Access the Search page by choosing Submit. (You

Using Call Logs and DirectoriesCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 47 Tips• Your

48 OL-11526-01 Accessing Voice MessagesTo access voice messages, use the button.Note Your company determines the voice message service that your pho

Customizing Your Phone on the WebCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 49 Customiz

50 OL-11526-01 Configuring Features and Services on the WebThe topics in this section describe how to configure features and services from your User O

Customizing Your Phone on the WebCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 51 Configur

iv OL-11526-01 Viewing Multiple Calls 20Transferring Calls 21Sending a Call to a Voice Messaging System 22Forwarding All Calls to Another Number 23Usi

52 OL-11526-01 Using the Address Book Synchronization ToolYou can use the Address Book Synchronization Tool (TABSynch) to synchronize your existing Mi

Customizing Your Phone on the WebCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 53 Setting

54 OL-11526-01 Controlling User Settings on the WebUser settings include your password, PIN, and language (locale) settings.TipYour PIN and password a

Customizing Your Phone on the WebCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 55 Controll

56 OL-11526-01 Change the ring pattern per line1. Select a device.2. Click Line Settings.3. If you have more than one directory number (line) assigned

Customizing Your Phone on the WebCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 57 Using Ci

58 OL-11526-01 Log out of WebDialer Click the logout icon in the Make Call or Hang Up page.Set up, view, or change WebDialer preferencesAccess the Pre

Understanding Additional Configuration OptionsCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP

60 OL-11526-01 Share phones or office space with coworkersConsider using:• Call Park to store and retrieve calls without using the transfer feature• C

Troubleshooting Your PhoneCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 61 Troubleshooting

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) v Directory Dialing 43Using Corporate Direct

62 OL-11526-01 Viewing Phone Administration DataYour system administrator might ask you to access administration data on your phone for troubleshootin

Cisco One-Year Limited Hardware Warranty TermsCisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP

64 OL-11526-01 Replacement, Repair, or Refund Policy for Hardware Cisco or its service center will use commercially reasonable efforts to ship a repla

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 65 IndexAAddress Book Synchronization Tool 5

66 OL-11526-01 secure 34storing and retrieving 33transferring 21using DND 24viewing 12, 20viewing multiple 20cBarge 32Cisco Unified IP Phoneadjusting

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 67 feature menus, using 15features, availabi

68 OL-11526-01 indicator for 39, 48listening to 48messages button, description of 10missed calls, records of 41MLPP, using 35multiparty callsviewing d

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 69 Ssafety, warnings 2secure calls 34securit

70 OL-11526-01 web-based servicesSee User Options web pages 53WebDialer 17

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Corporate HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAwww.cisco.comTel: 408 526-4000800 553-NETS (6387)Fax: 408 526-

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP) 1 Getting StartedUsing this GuideThis guide